During development there are a number of support channels available, depending on the type of support required.
NHS e-RS Partners Team
Email: nhserspartners@nhs.net
For all matters relating to the e-RS FHIR API please contact NHS e-RS FHIR API Partners team in the first instance.
Platforms Support Desk
Email: itoc.supportdesk@nhs.net
For support and enquiries regarding the e-RS Integration environment, please email ITOC Support Desk.
Authenticating with NHS Smartcards
Guidance on using the identity agent and authenticating with NHS Smartcards can be found at developer.nhs.uk/apis/spine-core/smartcards.html
Solution Assurance
Email: ersapi.assurance@nhs.net
For all matters relating to assurance of an e-RS FHIR API integration solution, please contact the e-RS FHIR API Solutions Assurance team.
Feedback and Complaints
For information about providing feedback or registering a complaint please visit https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints.